CLIENTS RIGHTS

Use the following checklist to determine your level of comfort with your existing financial planning and investment advisory relationship. If you are not satisfied with your situation, assert your rights by talking to your planner or advisor about your concerns. A competent, ethical planner will seek to understand and meet your needs and will explain the reasons behind his or her decisions and actions. Investment Portfolio Management should not be overly complicated and costly.

Summary of your rights as a client with Yale Capital Management

  1.    My advisor is diligent in carrying out his or her activities.

  2.    My advisor responds to my phone calls, e-mails or requests promptly.

  3.    Recommendations are appropriate for my situation.

  4.    My advisor puts my needs before those of their employer and themselves.

  5.    I understand what I’m being charged and why.

  6.    I understand and accept my planner’s potential conflicts of interest.

  7.    My interests drive the decisions being made.

  8.    I’m involved in decisions at the appropriate time.

  9.    I do not feel pressured to make certain decisions.

  10.    I get adequate information to make good decisions.

  11.    My planner investigates the products he or she recommends.

  12.    I get the service or products I pay for.

  13.    My planner presents his or her qualifications or abilities honestly.

  14.    My advisor works hard to keep his or her qualifications current.

  15.    My information is kept confidential.

  16.    My planner is concerned in helping me to learn more about personal financial planning.

We value your business it is important to us and we promise to deliver an exceptional service to every client of Seagrave Capital Management at every juncture. If you are not satisfied with the level of service you are receiving please contact Seagrave Capital Management Directors and share your experiences as this allows us to keep the service levels we promise to deliver nothing short of exceptional.

Seagrave Capital Management

Company Contact Details

 

Corporate Address: 10F Marunouchi Building 2-4-1 Marunouchi, Chiyoda-ku,

Tokyo 100-6310 Japan

Corporate Website: www.seagravecapital.com

Telephone Number: + 81 345888165

Email Inquiries: info@seagravecapital.com

 

Seagrave Capital Management is an investment advisory providing investment management services to institutions and broad wealth management services to individuals/families, onshore/offshore companies, and trusts. We pride ourselves on both our investment track record and our high standard for client service. The information in this website is not intended and should not be construed as an offer, solicitation or recommendation to buy or sell any specific investments or participate in any specific investment (or other) strategy. The products and services outlined in this website may not be suitable for all types of investors. The value of an investment can go down as well as up, and you may not get back the amount you originally invested. The information in this website is for information purposes only and is subject to change. No part of this website can be reproduced without written permission.

© Copyright 2020  Seagrave Capital Management Since 2009 All Rights Reserved

 ENGLISH LANGUAGE VERSION